Not In Jersey: Custom Sized Dresses From eShakti Custom Sized Dresses From eShakti - Not In Jersey

Thursday, January 17, 2013

Custom Sized Dresses From eShakti

I wish I had a tiny waist. I wish I could wear any type of dress and look great. Unfortunately, after 3 pregnancies, my stomach remains stretched out and much too large. It is really hard to find clothes, especially dresses, that fit me and don’t make me look pregnant. So when I was contacted by eshakti.com, I was really excited to try out their custom sizing option and hopefully find a dress that fit me perfectly.

eShakti is a fresh concept in custom clothing. We believe that all women have the right to wear affordable fashion. What began as a small website offering basic cottons and modestly embellished pieces has grown into an international company offering fashionable custom clothing. eShakti offers both design and fit customization for women size 0 through 36. This is the heart of our business.

Our custom capabilities allow customers to easily tailor any item to their specific requirements ensuring a flattering fit. Built-in customization tools guide women through our simple 3-step design and fit page where they can increase the size of a bust, shorten the length of a skirt and modify sleeves or a neckline! We believe that custom clothing does not have to be expensive. By keeping up with technology as it is advancing, we are able to provide customization at a modest cost and offer it to all women.

We do not stock any sizes. Since each style--whether standard sized, custom styled or custom sized--is cut to order, we do not have to warehouse our merchandise. Therefore, every style requires a height measurement--whether customizing or not. This ensures a "truer" fit. We ship directly to our customers in about 2 weeks from the date of order. We ship across the USA and Canada.

eShakti first contacted me on December 12, 2012. I immediately replied stating I was interested in reviewing their product. Five days later on December 17, I received the information on how to order. I submitted my order that same day.

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I chose this dress. I used the custom measurements due to my not quite normal body size. I also requested longer length sleeves, as I wanted the option to wear the dress without a shirt under it if I wore the dress to synagogue. (as it turns out, I still need a shirt under it to cover the low cut neck, but I could use a short sleeved shirt for this).

My dress shipped on December 21 and I received shipping confirmation on December 28 – after I had already received the dress. On December 30, I put on the dress and discovered that it had a small tear in one of the seams on the waist. I emailed the company that evening asking if I should review the dress as it was, or if they would send a replacement product. I emailed them again on January 4, as I had never received an answer. On January 5, they replied saying they missed my previous email and would look into whether they could replace the dress. Meanwhile, I decided to wear the dress anyway, with a cardigan over it to cover the tear.

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The dress fits. Does it look like the picture? No. Does it look good on me? Well, I got plenty of compliments wearing it.

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The material in the middle, the reason I loved the dress in the picture, is too loose. It doesn’t fall correctly across my chest. I imagine this is due to my size issues.

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On January 10, I emailed eShakti again asking whether they were able to find out about a replacement or if I should go ahead with the dress review. After not hearing back for almost a week, I decided to go ahead and review the dress I had originally received. Then, yesterday morning I received a reply stating that the material was not available and that I should choose another product to review.

Although I was unsure whether I should choose an entirely different dress and what type of dress to choose, I decided to try the one on the left:

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However, as I tried to fill out the custom size order, the site would not register my selection for the width of my shoulders. I tried multiple times, even trying a different dress (the one on the right), but it would not work. I was scared to order a standard size because the waist will likely be much too small.

customsize So I sent out yet another email to eShakti. This time they replied about 12 hours later and told me to send them my info directly. I went with the purple dress above and sent in my info last night. Looks like there will be a part 2 to this review.

As of today, my experience with eShakti has been frustrating. I am hoping that if I was a paying customer their response time would be much quicker. I did test the form you see above on the regular website (I was using a special sample request form) and it seemed to be working properly. I love the fact that you can custom order clothing based on your body type and I also love that longer sleeves are available for those of us who don’t like to bear our shoulders all the time. There are a lot of choices available on the site, but it makes me sad to see that all of the dresses are shown with tiny waistlines! If I could wear anything eShakti offers, I might order these:

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When I get my waistline back I will happily order one of these dresses! What do you think of the green dress I chose originally? How about the purple one?  When confronted with the hole in the dress, would you have contacted the company for a replacement?

6 comments:

Myrna said...

I like the green dress and I really like the purple one. The idea is wonderful, to be able to modify a dress to be what you want. It's especially good since many women really don't want plunging necklines and no sleeves and manufacturers generally don't care. That said, if you had so much trouble communicating with this company, I'd guess that's the way they are. Regardless of payment, they should really want you to love them since you are doing a review! I'd be leery of purchasing anything from this company.

By the way, it should not come damaged but if it's only a seam, it's easy to fix this with a machine. A hole in anyplace other than the seam is a big no.

Leslie @ Violet Imperfection said...

I have eshakti bookmarked as my cousin is getting married in September and I love their dresses. Your review makes me a bit nervous, I am going to hope dress #2 turns out better for you.

I love the green dress, so pretty and you look great in it!

Chloe Moon said...

I think I was contacted by them a long time but never looked into it. The green dress is very pretty! I like that color! But it does trouble me that you had such a hard time customizing your dress in the shoulders when that is the whole purpose of their site is to customize?!?! I hope the 2nd one is better too!!

ShaunaQ said...

I like the color and cut of the first dress but I'd like to see the second. Also, how big was the hole?

www.mommacandy.com

Mel@Mellywood's Mansion said...

I love the red dress! Hmm not convinced on their customer service though. Super impressed with your honesty!

Rachel said...

Man--sorry you're not having that great of an experience with them! If I got a dress with a hole, I'd probably see if I could fix it myself with my sewing machine, if not, that makes it harder! I hope your next dress fits you better! I do like that their dresses come in the types of sizes that fit me--it's really hard to find ladylike dresses or dresses with sleeves in my size. I love the pink and blue striped dress that you showed as a possible option, I'd totally wear that!